Sales (New)

jcooper67
Pat and all the staff at Lithia in Ames made our car purchase an easy and pain-free experience. They were able to deliver the car two days before promised and stayed late prep the vehicle and to finalize the paperwork. Highly recommend working with this dealership on your next purchase!
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Sales (New)

victoriaybenson
My FiancÚ and I went with the intentions of buying a used car, and had an older truck for a trade-in. We went to several different dealers, and could never pull the plug on a large purchase. We didn't know what to expect when we had spoken with someone at Nissan/Honda, and wanted to stay with lower payments for what we could afford. Tom Wishman was the representative that I originally spoke to about purchasing a vehicle, and I am so extremely glad we got him as our Sales representative. Not only did we get an upgraded vehicle (something we never thought we'd be able to get) for the same monthly payment as an older vehicle, but we had fantastic customer service. When we went to different dealers, it felt like the Salesmen were being really pushy, and not really caring about what our wants were, or our limits. Tom explained every single aspect of purchasing/leasing a vehicle, and didn't "push" when we weren't sure about something. He answered every single question we needed, and made us feel so comfortable. I could not thank him enough for the experience of purchasing a vehicle. If you want someone that is going to honestly talk to you about your options, not talk to you like a sales person, and go the extra mile to make you happy, Tom is the person you need to see. I've purchased 2 vehicles in the past, and this was by-far the best experience I had. Good enough to write a review.
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Service

Annio
Very professional and informative. Asked to check out car before taking. Trip soon and was given informTion on findings. Satisfied with service each and every time I take my car in
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Sales (New)

Muddy1958
We had been looking for the right Suv for several weeks. Finally started test driving and narrowed it down to a couple vehicles. What swayed us to Lithia Nissan of Ames was the class of it's employees. They were very professional yet very personable. We felt very comfortable that we could tell them exactly what we wanted. We didn't feel pressured what so ever. The salesman Brian was very informative but not one bit condescending. We had done our homework and knew a lot about the model we were interested in. Brian knew his product very well. I'm not sure I've met a salesperson as well versed in his product. Usually before I make a purchase I know the product as well as the sales people. Today was not the case. Anyways all the people we dealt with were all class and treated us respectfully. The sales person Brian was top notch and the financial adviser John was a total professional also. I've dealt with quite a few dealerships in my life and this one rates with the best of them. On top of the great service We love our new Rogue.
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Service

bucknfuzzy
My experience is that only two dealerships, Ames and Fresno, CA, seemingly were there to help me. Wascilla, AK, and Seattle, WA, were among those who didn't seem to care about me, and I suspect they treated everyone that way.
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Service

Mike Sipple
Always a pleasure to work with Lithia Nissan. Every one in the service department is very friendly, and helpful. Lithia is alway a nice place to come.
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Service - Washington, DC

LoveMyNissan
Great service - fast and accomodating. Worked me in on a busy Saturday. Love my Altima! I have owned Honda's since 1977, but my 2013 Altima surpasses Honda's. Thank you!
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Service

~linda~
I scheduled my oil change, arrived and was given an estimate of how long it would take, it was done in less time than expected. I had been unable to print out the coupon for a car wash, however Jeff honored the offer without it. The waiting area was clean and comfortable.
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Sales (New)

Nicci Labus
I have to start out by saying THANK YOU to Lithia of Ames, for making this a much better experience for me, then the one I had at the Nissan Dealship in Des Moines, on Merle Hay Road. (without saying any names)..As soon as I Walked in the front door at Ames Lithia Nissan , Immediately I was greeted by Brian Fox, and then I turned around and was greeted by another guy named Brian Fox, as I started to look somewhat confused, another gentleman come out and introduced himself as Brian Fox..... LOL, this was a great way to break the tension that I was feeling after the horrible experience I had @ Hummels in des moines. I immediately laughed and knew this was going to be a great place to do business. That being said, from the very start I was treated with the respect and courtesy I was hoping for all along . Brian Fox, what a great experience you made for me, and helping me in understanding everything I needed to know in order to make the best choice for me. Pete Hinrichs, I want to thank you as well. I will never buy or deal with another dealership again, other than this one. I couldnt be more happy with my service and purchase. I have already refered 3 of my family members and friends to this dealership, and I look forward to doing business with this dealer again in the future , just to see all the BRIAN FOX'S that work there. I never felt any pressure or any disrespect from anyone at anytime. Not only did they find me the exact car that I was looking for, they had it ready for me and looking as beautiful as I had dreamed. Overall best experience ever!!!! THANK YOU LITHIA NISSAN OF AMES. Thank you all so very much for everything you did to help me, I cant thank you enough.... I am so very pleased with my new 2014 Nissan Maxima , and to everyone that had a hand in getting me exactly what I wanted.... THANK YOU!!!!!
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Sales (Used)

bouverson
our experience overall was great our salesman Patrick worked really hard and extra hours to get the sale done that night everyone we worked with was very friendly and helpful we got a decent price for our trade-in and got a good price on the vehicle we wanted they close at 8:00 and Patrick and the loan officer stayed with us till 9:00 to be sure we were able to go home that night with good price and a loan we can afford thanks very much Patrick god bless
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