Sales (Used) - West Des Moines, IA

Sumitchawla
Bought a Used Nissan Versa, I reported some issues on 2nd day to resolve. The Car was under 100% warranty for Labor and Parts. They are not able to resolve the issue and trying to sale that the vechile is fine. I reached the Salesman and she said that she will not interfere as she might know that it is a problematic car. There was another issue which I found during the same period and they don't have parts in there store and they wrote that they will order and send that to me and I need to go to there another dealer ship to rectify. It is been 5 months they have not shown any effort to rectify the issue. I have a written evidence that they will perform this service and they are not refusing to do so. They are not trust worthy. I will not recommend any one to go. I bought a New Car from Nissan of Omaha few days back and they are prove to be good in every area. I recommend to go there to get piece of mind.
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Sales (New) - Huxley, IA

Melanie4Cy
Josh was a pleasure to work with. He and the sales team worked diligently to find me the car that I wanted for the price that I needed. He was very patient as I made my decision. No high pressure sales tactics from the beginning to the end. The dealership plays worship music on the sales room floor and I wondered if the music message would conflict with the business behavior. It did not. I would highly recommend if you are planning to purchase a Nissan that you go to Nissan of Ames and ask for Josh. A stellar young businessman. I am very happy with my car!
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Sales (New) - Denison, IA

sylvester1996
We purchased our previous Nissan from the same dealership and same sales person, Brian Fox. Our experiences have always been very good and have sent other individuals, looking for an automobile, to Brian. Every time we have taken our first purchased Nissan in for service, if Brian was available he made an attempt to visit with us. Our first purchase has been a very good automobile and we went back to the dealership to look at a new Altima. Brian met with us to show us all the options that culminated with our purchase of a new Altima.
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Sales (New) - Chicago, IL

Dlhaskin
Very friendly, eager to please people! I had a very good experience with Tom Wishman especially. He helped me get into a great car, answered every little question I had, and made sure I had no doubt in mind that I got the car I wanted!
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Sales (New) - Ames, IA

minniepearl
Excellent Automobile. Dealer was able to explain the controls. The service department was helpful and knowledgeable The complete experience was good. We find the location of the dealership to convenient for us.
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Sales (New) - Wilmington, DE

RachelAukes
After 10 years, I decided it was time to get a new car. I love the Juke's look, sportiness, and AWD feature, so I went in knowing exactly what I wanted. The Juke I was looking at was waiting outside, running, for my test drive (which was greatly appreciated given the well below-freezing temps). After that, we went through negotiations and the sales process, which went smoothly, fair, and surprisingly not stressful. Every single person we worked with was fantastic. They really made us feel like we were at a small-town dealership and that they appreciated us. While I hope my Juke lasts me another 10 years, I hope to buy the next vehicle from them. Well worth the experience.
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Sales (New) - West Des Moines, IA

JessicaDesigner
My husband and I had a wonderful experience while purchasing our car. Patrick was very helpful and made the experience fun and exciting. I cannot even describe how helpful he was. We will definitely be going back to Lithia to visit Patrick when it is time for us to buy our next car.
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Sales (New) - West Des Moines, IA

jay21jay
My husband and I just this week purchased our 5th car from the Lithia of Ames business (Hondas and Nissans). Even though we live in a large city, we chose to drive 30 miles to the Ames dealership because we TRUST their work and their word. The welcoming smiles and help received is truthful and heartwarming to know this dealership sells us good reliable vehicles and also giving us reliable service.
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Sales (New) - Urbandale, IA

Soundmantb
Bought a new 2014 Altima from Doug Krogman at Lithia Nissan of Ames and could not be happier with the experience. I called him with the details for the car I was looking for, he located it, went and got it, and completed the deal at a very fair price with no surprises. When we arrived, the car was ready as promised, paperwork was in order, and the transaction was smooth. He spent the necessary time to explain the features of the vehicle, explain all documents, and even paired my phone to the nav system via Bluetooth. A very pleasant experience dealing with Doug A+++++ job.
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Sales (New) - Des Moines, IA

brianelson
Randy was very helpful throughout the entire process. He helped me find the vehicle that was best for me, in my price range. Lithia Nissan of Ames, as a whole, was very supportive and friendly throughout my car searching process. I would recommend this dealership to others.
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